This message could be showing for a number of reasons:
• Dates over five years old: If you have entered in all your DP time for revalidation, please check to see if any of these dates now contain any days which are over five years old. For example, if you are trying to submit your documents online on 5th June 2017 and you have an entry in your application which is 28th May 2012 – 15th June 2012, the beginning of this entry is over five years old and the system will show the error message. Please remove or edit this entry so only days within the five years are entered. This includes the IMCA logbook as well as the NI logbooks.
• Hours missing from IMCA entries: If you have entered time from your IMCA logbook, but not entered the numbers of hours, the system may not be able to calculate the amount of DP sea time that you are claiming. Please log back into your account and add the information.
• Missing DP sea time days: If no new information has been entered into the online application on your account the system is unable to calculate the amount of DP sea time that you are claiming. Please log back into your account and add the information.